How to cancel or change my booking ?
This depends on the rate you have purchased:
- With the BASIC and COMFORT rates you can reschedule for free up to 30 days before your stay and cancel up to 30 days in advance for a fee of 3.5% of the total amount of your reservation.
- With the ZEN rate you can reschedule for free up 7 days before your stay (has to be rescheduled for the same year and subject to availability. The difference in price will have to be paid) and you can cancel up to 7 days before your stay at no cost, appart from the 3.5% booking fee.
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